Student Care Welfare and Supervision on your Junior English Course

Keeping our students safe

We place the highest priority on the welfare and safety of our students and provide a high standard of care and supervision across all of our programmes and in all of our global destinations.

Our experienced head office team is responsible for training staff across all our centres to ensure they operate at the highest standard and in line with local accreditation standards. Each of our centres has an average staff ratio of 1:10 and at least one dedicated person responsible for student welfare.

Furthermore, we provide guardians for our individual students to ensure they are happy and well-cared for and students are supervised in residence by staff at all times. All students under the age of 18 should be aware that it is compulsory to attend all lessons and activities.

We also have established links with local doctors, dentists and hospitals for any medical issues, should they arise. We provide dedicated support for our students throughout their stay, including a full induction and orientation on arrival. Here, all students are issued with identity cards containing our emergency telephone details. We operate a 24-hour phone service across all of our centres.

Download our Embassy Summer Safeguarding Policy (PDF)

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